Future Gaz Kenya Frequently Asked Questions

You can place an order by calling our Future Gaz Kenya 24/7 hotline at +254-719-670-281, visiting our website, or using our mobile app. Simply provide your location in Kenya, cylinder size preference (6kg, 13kg, or 50kg), and delivery address. Our Future Gaz Kenya team will confirm your order and provide an estimated delivery time within 2-4 hours for Nairobi and same-day delivery for most other locations across Kenya.

Future Gaz Kenya delivers to all 47 counties in Kenya. Our standard delivery hours are 6:00 AM to 10:00 PM daily. For Nairobi and major towns, we offer 2-4 hour delivery windows. Rural areas typically receive same-day or next-day delivery depending on location. Emergency deliveries are available 24/7 for existing Future Gaz Kenya customers with an additional service fee.

Yes, someone must be present to receive the Future Gaz Kenya delivery for safety and security reasons. Our Future Gaz Kenya delivery team will call you 30 minutes before arrival. If you're not available, you can authorize a trusted adult (18+) to receive the delivery on your behalf. We'll need their ID for verification. Deliveries cannot be left unattended due to safety regulations with Future Gaz Kenya.

Future Gaz Kenya LPG has a distinctive smell added for safety. Signs of a leak include:

• • Strong gas odor (like rotten eggs)
• • Hissing sound near the cylinder or connections
• • White frost around valve or regulator
• • Dead vegetation near storage area

If you detect a leak: turn off the gas supply immediately, ventilate the area, avoid flames/sparks, and call our Future Gaz Kenya emergency hotline +254-781-708-366.

Proper storage is crucial for safety with Future Gaz Kenya cylinders:

• • Store upright in well-ventilated area
• • Keep away from heat sources, direct sunlight
• • Minimum 3 meters from ignition sources
• • Never store indoors, basements, or enclosed spaces
• • Use a cylinder stand or secure base
• • Protect from weather with proper covering

Our Future Gaz Kenya delivery team provides free safety consultation and can recommend optimal storage locations at your premises across Kenya.

In case of emergency with Future Gaz Kenya LPG, follow these steps immediately:

1. Turn off gas supply at cylinder valve
2. Evacuate the area immediately
3. Call Future Gaz Kenya Emergency: +254-781-708-366
4. Call fire department: 999
5. Do not use electrical switches, phones, or create sparks
6. Ventilate area by opening doors/windows
7. Wait for our Future Gaz Kenya emergency response team

Our Future Gaz Kenya emergency response team is available 24/7 and typically arrives within 30-60 minutes in major towns across Kenya.

Our current Future Gaz Kenya retail prices (including delivery within Nairobi):

• • 6kg Cylinder: KSh 2,500
• • 13kg Cylinder: KSh 4,200
• • 50kg Cylinder: KSh 14,500

Prices may vary by location in Kenya and current market conditions. Bulk discounts available for orders of 10+ cylinders from Future Gaz Kenya. Contact us for current pricing and special offers. All Future Gaz Kenya prices include safety-tested cylinders and professional delivery service across Kenya.

Future Gaz Kenya accepts multiple payment methods for your convenience:

• • M-Pesa (most popular in Kenya)
• • Cash on delivery
• • Bank transfers
• • Credit/Debit cards
• • Airtel Money & T-Kash
• • Corporate invoicing (for businesses in Kenya)

Payment is required before delivery from Future Gaz Kenya. For regular customers, we offer monthly billing and credit facilities with approved terms across Kenya.

Yes! Future Gaz Kenya offers attractive bulk pricing for larger orders:

• • 10-19 cylinders: 5% discount
• • 20-49 cylinders: 8% discount
• • 50+ cylinders: 12% discount
• • Monthly contracts: Up to 15% discount

Bulk orders from Future Gaz Kenya include free delivery, dedicated account management, and flexible payment terms. Perfect for restaurants, hotels, schools, and residential complexes across Kenya. Contact our Future Gaz Kenya business team at +254-719-670-281 for customized pricing.

Future Gaz Kenya cylinder duration depends on usage patterns and family size:

• • 6kg: 20-25 days for average Kenyan family (2-3 meals daily)
• • 13kg: 45-50 days for average Kenyan family
• • 50kg: 3-4 months for household, 2-3 weeks for restaurants in Kenya

Usage varies based on cooking habits, appliance efficiency, and flame settings. Our Future Gaz Kenya customer service team can help you estimate consumption and recommend optimal cylinder sizes for your needs across Kenya.

Yes, Future Gaz Kenya provides comprehensive installation services across Kenya. Our certified technicians can install regulators, connect hoses, set up cooking appliances, and provide safety demonstrations. Installation is free for new Future Gaz Kenya customers within Nairobi. Outside Nairobi, a small service fee applies. We also offer maintenance services, safety inspections, and equipment upgrades. All Future Gaz Kenya installations come with a 6-month warranty on parts and workmanship.